Logistics, Maintenance Rep I

Job Locations JP-Tokyo
Job Post Information* : Posted Date 2 weeks ago(6/7/2021 3:32 AM)
Job ID No.
Number of Openings
Location : Location
Regular Full-Time


Join our Tokyo office as Maintenance Representative and you will be responsible for providing ongoing support in the areas of equipment maintenance, record and mail administration and inventory management.  Besides that you will maintain equipment, arrange equipment recalls, and provide supplies of material to the sites.  You also will have to manage document storage and the retrieve of archive material.


ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that our customers can move ahead with confidence. Over the past few years, more than 70% of all FDA drug approvals came from ERT-supported studies. Pharma companies, Biotechs, and CROs have relied on ERT solutions in 9,500+ studies spanning three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly – and with confidence. For more information, go to or follow us on LinkedInTwitter, and Facebook.





1. Equipment Maintenance – Ensure all equipment assets are in working order and are prepared for study use.  Monitor the equipment area by retaining equipment that is in need of testing and releasing functional equipment into ERT stock.

    • Record incoming equipment serial numbers and other details.
    • Perform cleaning, testing and maintenance of returned equipment.
    • Ensure that all equipment batteries are recharged.
    • Prepare documentation for vendor repairs.

2. Inventory – Ensure Logistics inventory areas are stocked and organized.

    • Maintain inventory levels to ensure correct levels of supplies are available.
    • Ensure all supplies are stored in the proper conditions, in the correct location and in a tidy manner.

3. Data Entry – Complete the input of Logistics equipment and supply inventory related movements along with other associated tracking data. This is a key aspect of the job and requires good computer skills.

    • Undertake data entry as defined by daily work patterns. This will include: Inventory Systems, Courier Systems, Support Magic Incidents and any others as defined by management.
    • Complete any database investigations as required.
    • Review tracking details for shipments and report any problems or delays to the appropriate person and/or department.

4. Cross Training for other duties when applicable.


5. Metrics – Responsible for accurate entry of metrics on a daily basis.



The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract.


  • A two year degree or at least 1 year work experience in an equipment maintenance setting.
  • Good organizational and communication skills.
  • Must be accurate with attention to detail.
  • Good presentation skills and professional approach.
  • Familiarity with Microsoft Office including Word, Excel, Access, Outlook and experience of working with databases. Must also be able to navigate through computer directories and the Internet.
  • Flexible, dependable and the ability to manage workload within client deadlines.
  • Ability to lift and pack equipment weighing up to 50lb or 20kgs.
  • Ability to travel if required.



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