In customer service, first impressions count.
As an ERT customer service representative you will be the voice and face of our organisation. It’s not just about handling large volumes of calls. You will provide technical expertise, support and guidance to our clients around the globe. No two queries are the same, so you’ll need to be happy in a role where you are presented with regular problems and issues and have to use your skills, knowledge and creativity to provide a really great solution.
We will provide all the initial training you need (in Japan and Germany) and from then onwards you‘ll get mentoring from our experienced customer service staff. For us, customer service is not just a job. It’s a career. We will work to develop your skills and opportunities and make sure you grow in the role.
ERT is a fun, relaxed, rapidly expanding global business and a great place to work. If you consider yourself a people person who is professional and very much solution focussed then this might just be the job for you.
We look forward to receiving your application. Please indicate your salary expectations and your availability and send your application through our ERT career page.
Interested in working for ERT but this isn't quite the right job for you? Please see our website for our other current openings.